Conflict Resolution

Dispute Resolution and Appeal Process

The Academy students have access to an appeals process regarding both academic and non-academic decisions.
The student has the right to continue in classes throughout the appeals process unless directed otherwise by the Academy’s administration.
The students can appeal informally or formally. It is recommended that initially the students communicate directly with the parties involved.
In case the dispute cannot be resolved informally, the student can write a formal appeal to the Academy administration including Executive Director Toko Ishikawa.


The student may also choose to:
Contact Languages Canada at Select “Contact Us” and complete the e-mail form,
or telephone 1-604-574-1532.

The Incident Report Form is avaible in both PDF or Word format. The form is also available at the reception desk.