Conflict Resolution

Dispute Resolution and Appeal Process

  • The Academy students have access to an appeal process regarding both academic and non-academic decisions.
  • The student has the right to continue in classes throughout the appeal process unless directed otherwise by the Academy's administration.
  • The student can appeal informally or formally. It is recommended that initially the students communicate directly with the parties involved.
  • In case the dispute cannot be resolved informally, the student can write a formal appeal to the Academy administration including Executive Director Toko Ishikawa.


FOR ESL Students:

The student may also choose to:

  • Contact Languages Canada at Select "Contact Us" and complete the e-mail form,
  • or telephone 1-604-574-1532.

The form is available at the Reception desk or available for download.